Senior Operations Manager
Elicia received her degree in Accounting from the University of Missouri – St. Louis. She became a key member of the MSMF team in 2002. Formerly, a fund and accounting manager at State Trust Bank & Trust, she brings over 19 years of industry experience to her position.
Elicia plays an integral role at MSMF. As Senior Operations Manager of MSMF, she manages the day-to-day operations of the entire firm. She oversees anything from the firm financials to back-office strategies and policies. She specializes in building and maintaining interpersonal relationships with our clients, advisors, her team, co-workers, vendors and home office personnel. She thrives on trouble shooting opportunities, resolving escalations/challenges while providing simple resolutions that are simple and explainable. Elicia is also responsible for training and coaching her team as well as advisers and their assistants. She assisted in the development of the Client Service Associate (CSA) training track at Cetera Financial Specialists and remains an active participate on their panel.
Outside of our firm, Elicia enjoys spending time with her daughter, Amya. She stays busy being a dedicated mom.